Terms and Conditions Cairns Premier Reef and Island Tours

CANCELLATION POLICY

Passengers are welcome to change or cancel the date of travel without penalty up until 24hrs prior to travel. Bookings cancelled or changed after this time will incur a cancellation charge equivalent to the total booking cost. This cancellation charge also applies to fail to load bookings as the boat cannot return to the marina once it has left for a late arrival. We thank you for your understanding.

EXTRA ACTIVITIES

Optional extras Diving can also be booked on the boat on the day of travelling.

CONDITIONS

The company reserves the right to cancel the trip due to poor weather or mechanical problems or to use another vessel or select the sights used. This is a very rare occurrence. Should the trip be cancelled due to poor weather or mechanical breakdown, we will refund 100% of the amount we charged.

OCEAN FREE AND OCEAN FREEDOM

Reef Fleet Terminal
1 Spence Street
Cairns
Australia, 4870

© Ocean Freedom 2020

Website created by RJ New Designs

Covid -19 Update JUNE 3rd 2020

Covid -19 Update JUNE 3rd 2020

Covid -19 Update JUNE 3rd 2020

Further to our last communications – we have had some welcome news this week, with the lifting of some border restrictions – a little earlier  than originally expected – GREAT  news that we can now welcome all our QLD neighbours – thank you collectively to all QLD for all your efforts and to the Premier for doing this.

NEW OPERATIONAL STARTING DATE NOW JULY 3RD 2020

 We continue to work very hard on making the boats look great and on our COVID-19 safe procedures and we will be operating from July 3rd initially staggering our dates – please send us an e-mail if you have any queries .

We understand that there are some ongoing negotiations for perhaps the interstate borders opening a little earlier too – let’s  keep respecting the  health and hygiene rules and social distancing wherever possible and download the COVID -19 safety app so any small outbreaks can be managed quickly and effectively – so the premiers can feel confident that we are safe to open and allow this to happen earlier …fingers crossed .. So all of you potential interstate guests please don’t give up hope yet for your “summer in the winter” holiday in the beautiful warm tropics – we may yet be able to welcome you too – we shall keep you posted !

And on a DEFINITE  NOTE – We are VERY excited to WELCOME  ALL our QLD neighbours and can’t wait to show you our beautiful region – we all know how truly beautiful the whole of QLD is and never a better time for all of us to now see our own backyard and get QLD back on its feet !

 Please book online or send us an email info@oceanfree.com.au

Taryn, Perry , Jazz , Miah (the little furry thing ) and our extended Ocean Free & Freedom family xxx

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